SMART TABLES SYSTEM OPERATION & SUPPORT

Background

ED is a company in Australia which has Smart Table product, run on a customized version of Android. They started working with FPT since 2018 in developing the software and perform L2, L3 support & operating services for their product.

Our Solution

FPT provided the ATOM Device Farm solution to enable the device remoting across the deployed sites. It allows developer in Vietnam to remotely debug any deployed table to analyze and fix the defects.

Result

12
Deployed Sites in 4 big cities (Townsville, Brisbane, Sydney & Melbourne)
260
Connected Tables
97%
Engineer Travelling Cost Saved
2hrs
Average Issue Responding Time

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